Introduction to Plan-Do-Check-Act approach in Quality Management
Quality is a crucial parameter which differentiates an organization from its competitors. Accroding to American Society of Quality, quality management originated from medieval Europe in the late 13th century In the early 20 century, World War II (1939 – 1945) quickened the quality revolution. Prior to the war, the quality movement had progressed gradually, but that progress was impeded by the lack of communication among companies. World War II affected the approach for the management for quality dramatically. It marked…